Peak EV Solutions: Honesty Wins the Customer in Austin, Texas

At Peak EV Solutions, we believe in providing the best possible service for our customers, even if it means recommending against a sale. That’s exactly what happened with Ron, a happy Peak EV Solutions customer from Austin, Texas.

The Challenge

Ron contacted Peak EV Solutions interested in a home electric vehicle (EV) charger installation for his BMW x5. He wasn’t sure if he needed a Level 2 charger or a simple 220V outlet, and wanted our expert opinion on the best course of action.

The Peak Difference

Our representative, Ron, took the time to understand the client’s specific situation. He researched their hybrid vehicle and its charging capabilities. After careful consideration, Ron determined that a Level 2 charger wouldn’t provide significant benefit for the customer given his current driving habits.

Honesty First

Instead of pressuring the customer into an unnecessary upgrade, Ron presented the facts and offered his professional opinion. He recommended that they stick with a standard 220V outlet for their charging needs.

A Customer for Life

“Wonderful and honest experience with this company, Ron generously spoke to me twice. He went above and beyond to research my specific hybrid vehicle, customize options based on my vehicle utility, and then offer real world viewpoint on my situation. He honestly recommended that I not spend my money on the charger upgrade as it wouldn’t bring value to my current situation. I will call him and recommend my friends call him when a level charger install is required. Honesty and sincerity is difficult to find in the sales experience, Ron exhibits both qualities in an amazing manner.”

The Results

Peak EV Solutions prioritizes customer satisfaction over a quick sale. This commitment to transparency builds trust and fosters long-term relationships with our clients.

Ready to Make the Switch to Electric?

If you’re considering an EV charger installation in Austin, Texas, or anywhere else we service, contact Peak EV Solutions today for a free quote. Our Peak Certified Installers will assess your needs and recommend the best charging solution for your vehicle and driving habits.

FAQs:

Q. What is a level 2 charger?

A. A level 2 charger is a faster alternative to a standard outlet, significantly reducing charging times for most electric vehicles.

Q. Do I need a Level 2 charger?

A. Not necessarily. The best charger type depends on your specific vehicle and driving habits. Our Peak Certified Installers can help you determine the right solution for you.

Q. How much does a home EV charger installation cost?

A. The cost of installation varies depending on factors such as your chosen charger type and the complexity of the installation. Peak EV Solutions offers a Free Home EV Charger Installation Quote so you can get an accurate estimate upfront.

Contact Peak EV Solutions today and experience the Peak Difference!